WorkResume

What I've been up to in the past years.

Now

Senior UI/UX Designer

Mar 2024 - Present (2 yrs 7 mos)

Viessmann Climate Solutions SE · Freelance

Design SystemsUI DesignUX DesignUX ResearchFigmaFlutter
  • Redesigned the PartnerPortal ticket system. Replaced a technical list view with a timeline that actually tells you what is happening.
  • Updated the PartnerShop across several touchpoints: one-click purchasing, shipment tracking, CRM integrations and a cleaner navigation.
  • Produced app store images for ViParts in 18 languages using Figma variables synced to Google Sheets.
  • Planned the token migration path for ViCare from primitive to semantic to Foundation tokens.
  • Mapped the ViGuide3 commissioning flow in Flutter from single-device setup to system-wide overview.
  • Contributed to the Viessmann Foundation Design System: SemVer process, custom token merge plugins and component proposals.
2023

Product Designer & UX Architect

Jan 2023 - Feb 2024 (1 yr 1 mo)

RTL Interactive GmbH · Freelance

UX DesignInformation ArchitectureA/B Testing
  • Worked on the discovery team to redesign how RTL+ presents subscription tiers. Four to five packages, very different value props.
  • Designed account management flows for family accounts including sub-accounts and permission levels.
  • Optimised breakpoints across the platform for a better mobile experience.
  • The work on subscription flows led to better conversions and noticeably fewer support tickets.
2022

UX Designer & Design System Manager

Oct 2022 - Feb 2023 (4 mos)

Triple A Internetshops GmbH · Freelance

UI DesignFigmaToken StudioDesign Systems
  • Designed landing pages, a component library and search experience for the Geske beauty shop.
  • Added full RTL support for Hebrew and Arabic to a companion app. Handled text direction at the logic level, not just visually.
  • Developed a multi-brand design system strategy and unified the Shopware templates across brands.
  • Built a multi-brand Figma system with Token Studio before variables existed natively. Shortened the dev cycle.
2020

User Experience Designer

Jan 2020 - Oct 2022 (2 yrs 9 mos)

ImmoScout24 GmbH

UX DesignUser ResearchA/B TestingPrototypingMouseflow
  • Redesigned the Realtor Lead Engine using Mouseflow data and A/B tests. Conversion on the core flow went up 25%.
  • Led UX for a homeowner dashboard task force. Double diamond research, price tracking, realtor matching and vermieter.de integration.
  • Took concepts from click dummy to high-fidelity prototype and supported the developer handoff throughout.
  • Every user in the test sessions asked for access to the feature. It went straight into development.
2018

UI / UX Designer

Jan 2018 - Jan 2020 (2 yrs)

Daimler TSS GmbH

UI DesignUX DesignSketchiOS/AndroidDesign Systems
  • Designed the Mercedes-Benz car sharing app for iOS and Android, covering authorization, car location and personal car sharing. Launched in 47 countries.
  • Built internal developer handoff tooling in Sketch when no external tools were allowed. The main Mercedes design team picked it up.
  • Ran design sprints and mentored the team. Introduced Lean UX as the shared way of working.
2016

UI / UX Designer

May 2016 - Jun 2017 (1 yr 1 mo)

Parkling GmbH · Freelance

UI DesignUX DesigniOS/Android
  • Designed mobile apps for iOS and Android for a mobility startup.
  • Provided UX consulting across various client projects.
  • Redesigned websites with a focus on usability and clearer brand presence.
  • Facilitated UX workshops to shape the product development process.
2015

UI / UX Designer

Sep 2015 - Dec 2016 (1 yr 3 mos)

Studienkreis GmbH · Freelance

UX DesignUI Design
  • Developed a new concept and redesigned the homepage.
  • Improved the overall user experience as a freelance designer.
2014

Junior Web Designer

Oct 2014 - Aug 2015 (10 mos)

crobo GmbH

UI DesignUX DesigniOS/Android
  • Created corporate identity concepts for clients.
  • Produced advertising materials across formats.
  • Designed mobile apps for iOS and Android.
  • Consulted on UX and conversion optimisation.
  • Prepared pitch decks and presentations.
2011

Mediengestalter (Digital & Print)

Ernst Litfass Schule

Oct 2011 - Feb 2013 (1 yr 9 mos)

Services

Design SystemsToken structures, multi-brand theming, component libraries. Built systems from scratch at Viessmann and scaled existing ones at RTL. Also built Wandel, a change-tracking plugin for Figma libraries. Fewer handoff surprises, more predictable output.
User Experience DesignResearch first: interviews, analytics, what already exists. Then IA, flows and prototypes at the right fidelity. Mobile, web, B2B. The output varies, the process does not.
User Interface DesignHigh-fidelity UI, component libraries, design tokens, responsive layouts. Figma-native systems that hand off cleanly and stay consistent at scale.
Conversion Rate OptimizationBehavior tracking, A/B tests, funnel redesigns. At ImmoScout: +25% conversion on a core flow. At RTL+: package presentation tests to understand what actually drives upgrades. Data shows what broke, research explains why.

About

Fifteen years in and I still think the most interesting part of this job is figuring out why something feels wrong before anyone can say what it is. I've worked across consumer apps, B2B tools, streaming platforms and design systems. The domain changes. The problem of getting out of the user's way doesn't.

When I'm not in Figma: pulling espresso on an Ascaso Steel Duo, single origin, dialled in obsessively. Or out on the GSX-R 1000 R on an empty Brandenburg road. Both are about feel. Both punish inattention immediately.

Thilo Becker
Home espresso setup
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Motorcycling
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